By Annie Khan
When it comes to Restaurants booking in advance, people have different mindset, sometimes they dont want to miss their favorite restaurant on their very special day or occasion so they like to book a table for the decided number of person. Sometimes we have an important meeting or a business gathering, which we want to keep in any exclusive and peaceful ambiance so we book for a suitable restaurant and make the arrangements according to the event.
Online reservation for customers help them extensively save time and prevent them from any kind of disappointment faced when your favorite restaurant does not have a table for you when you just arrive without any prior booking. Also when your table is booked in advance you avoid the waiting time at the restaurant and schedule many other things before and after your meal accordingly. Its a great sense of relaxation for anyone whose table is pre-reserved, as he can utilize the booking time somewhere else and can arrive at the restaurant anytime.
Advance Reservations works the best when it comes to any special occasion like Birthday, anniversary or any other event, its always best to book a table or more before hand and get the other arrangements done accordingly.it gives a personalized feeling and make you feel proud.
With the help of such booking systems designed for our assistance, one can easily check the availability instead of calling to the respective restaurant and ask them to check. Also if any kind of change is made, restaurant is responsible to inform you, so you dont have to track for Operating Hours, Location, and Menu and much more, everything will be taken care of by the restaurant itself.
For the Restaurants:
Confirmation of booking helps in effective and efficient Restaurant management, including decisions like menus, amount of food to be prepared, presentation, decoration and seating arrangements. It helps manager to make special measures if demanded by customers, like any special table or space, baby seat etc. so thats how you make sure your guest is contented and happy with your Restaurants service.
On special events like Valentines Day or Christmas, with the help of booking system you can maximize the capacity and utilize the available resources & space more effectively to accommodate desired number of people.
Another major advantage of Online booking systems is, it allows self-service booking by customers online that minimize time spent during busy business hours taking booking calls, also avoid customers being diverted to answering machines when Restaurant is closed instead take automatic bookings and send SMS or E-mail for booking confirmation automatically.
You can create your own database, customers details can be collected from reservation and booking history, this information then can be used to reward customers through a royalty program or personalized service to the customer in future. The customer relationship personnel can use information to effectively market your restaurant via e-mail or SMS. Booking confirmation Email or SMS along with details of booking may contain upcoming events or special promotions. That will keep the customers curious about your restaurants latest offers.
This controls flow of information for owner and Manager and enhance better table management which results an overall improved Management of the Restaurant. That guests who leave happy from the restaurant will leave a pleasant feedback and so would be their word of mouth, so its an important aspect for a successful business planning.